We are the UK’s leading pet care business, providing pet owners with everything they need to be able to look after their pet – from food, toys and bedding, and grooming services, right the way through to first opinion veterinary care and world-class specialist veterinary hospitals.
Our stores represent a unique environment and provide a practical, fun and unique experience for pet owners. We’ll help owners select the right food for their pet with nutrition consultations, help test the water is safe for their fish tank before new fish are introduced, and help socialise a new puppy with socialisation and training classes – and much more. We’re also online and our customers can order their pet products for home delivery or collect in-store.
Because we are a specialist pet care business everything we sell is tested specifically for pets, which is something we believe makes us unique, giving the customer peace of mind that they are buying a quality item which has been responsibly sourced and tested and is specific to an animal. When we sell a pet to a new owner we use our unique Pet Pad process which ensures a perspective owner understands the welfare needs of their pet to be, asking customers to sign to say they have understood how to look after their new family addition.
Our in-store and stand-alone veterinary practices provide full veterinary care from preventative healthcare including health checks and vaccinations right through to digital x-ray and operating theatres.